Privacy Policy

 

Privacy Policy

Last updated: 23/01/2026

At Grade404 (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

Information We Collect

We collect information in the following ways:

Information You Provide

When you use our site, we may collect:

  • Name

  • Email address

  • Billing information

  • Purchase and order details

  • Customer support messages

Information Collected Automatically

We may collect limited technical data, including:

  • IP address

  • Browser and device type

  • Pages visited and interaction data

  • Cookies and similar technologies

This data helps us understand how the site is used and improve performance.

How We Use Your Information

We use your information to:

  • Process and deliver digital products

  • Send order confirmations and updates

  • Provide customer support

  • Improve site functionality and user experience

  • Send marketing emails (only if you opt in)

We do not collect more data than necessary, and we do not use your data for unrelated purposes.

Digital Products

Grade404 products are delivered digitally. No physical shipping information is required beyond billing details for payment processing.

Cookies

We use cookies to:

  • Ensure the website functions correctly

  • Remember preferences

  • Analyse site usage

You can control or disable cookies through your browser settings. Some features may not function properly without them.

Sharing of Information

We do not sell your personal data.

We may share information with trusted third-party service providers who help operate the website, process payments, or deliver services (such as payment processors or analytics tools). These providers are required to keep your information secure and confidential.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect your information using secure systems and industry-standard safeguards. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing emails

  • Request data portability

To exercise these rights, please contact us using the details below.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

Children’s Privacy

Grade404 is not intended for children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of the site after changes indicates acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: support@grade404.com

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