Returns Policy
Can I get a refund?
Because Grade404 products are delivered as digital downloads, refunds, returns, or exchanges are not permitted once a purchase is completed and the files are delivered.
This policy helps protect our work and prevents misuse of digital content.
Please review all product details, descriptions, and previews carefully before completing your order to ensure the product fits your needs.
Download or Access Issues
If you experience any issues accessing, downloading, or using your files, please contact us with your order number. We’re always happy to help and will make sure everything is working as intended.
License & Usage
Purchasing a Grade404 product grants you a personal-use license.
A commercial-use license may be added during checkout if you intend to use the products for client work, monetised content, or commercial projects.
Without this add-on, products are for personal use only.
Redistribution, resale, sharing, or transferring any Grade404 files to others is strictly prohibited.
By purchasing from Grade404, you agree to these terms and our general store policies.
I have an issue. What can I do?
If you run into any problems after purchase, reach out with your order number and a brief description of the issue. If you need guidance on using the products, we’re also happy to help you get the best results.